FAQs Hub - English Online

About English Online

All our teachers are highly qualified and experienced British Council English teaching professionals. Our teachers are experienced in working with students from many different countries and are online teaching specialists. Teacher training takes place regularly and teaching quality is monitored and evaluated by a team of specialists to ensure we deliver the best learning experience possible.

If you prefer a certain teacher, you can choose to only book classes with them, whether in a group or private setting.

However, we believe it is pedagogically very valuable to have different teachers who have different pronunciation and speak different dialects of English. This exposure to different accents is essential in a world where English is spoken by millions of people from different countries, and we think this is the best way for our students to be better prepared to deal with real-life situations.

We offer students a flexible and totally customised online course, with a variety of classes and teachers to choose from.

With English Online, you can customise your study plan to suit your own preferences and study goals. You can choose to join:

55-minute group classes with maximum 10 students per session – these classes include a set topic and focus on speaking and listening tasks. You will learn with other students at the same level as you, and you will receive instant feedback on your speaking, grammar and vocabulary. At the end of each class, the teacher will share valuable class materials with you for additional practice;
25-minute private classes with our expert teachers – choose between private sessions with a set topic or book a freestyle private class and choose what you want to focus on. For a more intensive and personalised experience, you can attend private classes with your favourite teachers and learn at your own pace. Whether you want to learn about a set topic in a one-to-one setting or work on a specific task that is personalised to your study goals, we have the right private class for you! You will receive a report with personalised feedback after every private class you attend, which will help you track your progress;
25-minute grammar or pronunciation webinars called Live25 sessions – these sessions are completely free and included as part of your subscription. You can join 4 of these sessions every month with an active subscription and use them as an opportunity for additional practice between your regular group or private classes. If you need extra help with understanding English verb tenses or how to use intonation in a sentence, Live25 sessions offer you the opportunity to advance your knowledge.

Each class you book with a set topic includes access to premium online exercises that you complete before and after your live session with your teacher. These exercises will help you improve your reading, listening and vocabulary skills, as well as help you practice and revise what you have learnt after your class. To browse our available classes before you commit to a subscription plan, you can set up a free English Online account.

English Online offers you a dynamic and interactive classroom experience, as well as access to premium online exercises that you can do in your own time. You will improve your speaking and study different topics ranging from business to social English in a vibrant and international environment.

We offer students complete flexibility and the chance to customise their studies to fit their personal needs and preferences. With English Online, you will be taught by the world’s leading English teaching experts in an inclusive and open environment, and you will reach your study goals in your own time and at your own pace.

IELTS Coach

About IELTS and IELTS Coach

The International English Language Test (IELTS) is the world’s most popular English language test. It measures the language proficiency of people who want to study or work where English is used as a language of communication. This test assesses your ability in the English language through 4 skills– listening, reading, writing and speaking.

The better you score on the IELTS test, the more opportunities you will have when it comes to choosing your preferred place to study or work.

The British Council is a co-owner of IELTS, so we are ideally placed to help you get the result you need to succeed.

British Council IELTS expert teachers will coach you in group and private classes, to apply strategies and techniques which are sure to maximise your IELTS score.

With English Online IELTS Coach you will:

become familiar with the test format and learn how to approach the different parts of the test.
improve your speaking, writing, listening and reading skills with our official IELTS experts – British Council qualified teachers who know the test inside out.
develop your test technique with practise speaking tests and writing tutorials.
join live stream language sessions which focus on grammar (Live25 sessions).

English Online IELTS Coach is suitable for learners looking to take both the IELTS Academic and the IELTS General Training Tests. It doesn’t matter if you´re taking it for the first time or if you’ve already attended the IELTS test before. With IELTS Coach you can be sure that you are prepared for test day.

English Online IELTS Coach is recommended for test takers with an English level of at least B1 according to the Common European Framework of Reference for languages (CEFR), the international standard for English language learning. Whether you are taking IELTS for the first time or retaking the test, we will help you boost your IELTS score.

Yes, English Online IELTS Coach is designed for candidates who have done the test a number of times before, as well as candidates attempting it for the first time. If you have done the test before, be sure to talk through your previous results in the Needs Analysis session with an expert teacher.

Our teachers are not permitted to give you a predicted IELTS score for any tasks taken on this course. This is because only a full official IELTS test can give you a valid score. They will give you detailed feedback based on publicly-available IELTS criteria and also guidance on understanding the grading criteria for IELTS, along with individual feedback on areas for improvement.

About our IELTS expert teachers

There is no formal assessment. There will be continuous assessment offered throughout the course, including computer-marked quizzes, as well as customised feedback on tasks from our teachers.

About our three IELTS Coach Courses

Choose your preferred plan according to how many classes you need to maximise your IELTS score. Classes are booked on our platform using credits and each package includes a set number of credits:

IELTS Coach Intensive: A complete, comprehensive course which gives you total and personalised preparation for the test – includes 50 class credits.

IELTS Coach Lite: Best choice for focused consolidation and practice before your test – includes 20 class credits.

IELTS Coach Express: Best choice for last minute revision, IELTS Test advice and strategies – includes 10 class credits.

This IELTS Coach plan includes 50 class credits. You can use your class credits to book your own tailor-made combination of private or group classes, speaking practice tests and writing tutorials. A group class uses 1 credit and a private class uses 2 credits.

1 x 25-min personal needs analysis session:

The first step to put you on the right track in preparing for IELTS is to have a personal needs analysis with one of our expert IELTS teachers. You’ll receive an action plan with suggestions and resources to improve your band score.

55-min webinar about the IELTS test:

Attend a webinar about the General Training and Academic IELTS Test. Familiarise yourself with the format of the test, learn how the scoring works, the question types used, and other test specifications.

25-min private classes and 55-min group classes:

Attend private one-on-one or group classes designed to maximise your score across all four skills – Listening, Reading, Writing and Speaking.

For example, our speaking classes focus on developing your Fluency and Coherence, Lexical Resource, Grammatical Range and Accuracy, and Pronunciation. Your teacher will give you totally personalised feedback and, in private classes, you will receive a report with advice on how to improve.

In our private one-on-one or group writing classes you will learn how to identify key features of the different types of essays that commonly come up on IELTS as well as improve your grammar and vocabulary. These classes have been designed to help you maximise your score on IELTS Writing Task 1 and 2.

Every time you book a class you’ll have access to a set of online activities designed specifically for English Online IELTS Coach students. These activities will help ensure you get the score you need on the IELTS test, they are an excellent way to prepare for your lessons.

25-min speaking IELTS practice tests:

Take IELTS practice speaking tests conducted one-on-one with one of our expert IELTS teachers. Your teacher will give you personalised feedback on your speaking test with areas where you can improve your fluency and coherence, your lexical resource, the grammatical range and accuracy, and your pronunciation.

25-min writing tutorials:

Book a writing tutorial, bring a piece of writing you have done and receive feedback from one of our expert IELTS markers.

Unlimited access to live-stream language sessions (Live25):

join live stream language sessions with our expert teachers. Use these to brush up any areas of grammar that may be rusty.

This IELTS Coach plan includes 20 class credits. You can use your class credits to book your own tailor-made combination of private or group classes, speaking practice tests and writing tutorials. A group class uses 1 credit and a private class uses 2 credits.

This IELTS Coach plan includes 10 class credits. You can use your class credits to book your own tailor-made combination of private or group classes, speaking practice tests and writing tutorials. A group class uses 1 credit and a private class uses 2 credits.

How fast you want to complete your IELTS Coach course depends on you and the plan you have chosen. You will have complete control over your pace and frequency of study.

You can complete your English Online IELTS Coach course within 3 months of the date of payment*. You decide how intensively you want to study.

You can set your own schedule based on your preferences and availability. Live online classes are scheduled throughout the day, everyday, including weekends, mornings, afternoons and evenings.

When you login for the first time, you will be asked to select your time zone and your preferred time format (12 hour clock or 24 hour clock). All the class times will be shown according to your local time.

*Students are responsible for booking and attending the classes before the expiry date of the course.

How to register in IELTS Coach

Getting started with English Online IELTS Coach is easy. Use our secure online payment platform to select your preferred package – IELTS Coach Complete, IELTS Coach Lite or IELTS Coach Express – and create your account. Online payment is enabled through Stripe. Most credit cards are accepted and you can also use Google Pay (for Android devices) or Apple Pay (for iPhone, Apple Watch, iPad, and Mac). Also available in selected markets is Paypal, Alipay, WeChat, Ideal (Netherlands), Giropay (Germany) and P24 (Poland)

Your payment will be charged in local currency or in USD (the exact price and currency will be displayed once you have selected your country of residence during the registration process).

You will receive immediate access to English Online IELTS Coach when you create your account. You can start straight away.

English Online IELTS Coach is based in the United Kingdom. Certain banks in other countries may charge a foreign transaction fee for your membership. This fee varies depending on your bank. Whilst we are unable to adjust or remove this fee, we suggest that you reach out to your bank with any other questions.

Yes, you can pay using a company credit card.

Once your payment is complete and you log in for the first time, you will be able to download your payment receipt from the ‘Account Status’ menu and to include company information such as name, address and Tax number.

IELTS Coach Main

We recommend all students to be CEFR B1 level and above.

With IELTS coach you can prepare for both versions of the IELTS test.

Private classes have a duration of 25 mins and cost 2 credits. Group classes have a duration of 55 mins and cost 1 credit.

Technical requirements for IELTS Coach

To access your student portal and attend our live online classes, you will need:

a desktop/laptop computer (preferred) or a mobile device (tablet, smartphone)
a reliable Internet connection
a headset or headphones with a built-in microphone
a working webcam

Please note:

English Online IELTS Coach classes take place using the free and secure Zoom software. Please make sure you download Zoom to your device before your class begins.

We recommend using Google Chrome or Mozilla Firefox to access the English Online platform as some portal features may not work as desired on other browsers.

About English Online Self-Study

English Online Self-Study is a 100% online and subscription-based course, designed to help you improve your level of English with the help of premium web-based exercises, grammar and pronunciation webinars and optional live classes.

This course gives you complete flexibility – study in your own time and at your own pace! With an active English Online Self-Study subscription, you have access to premium online exercises that you can complete from anywhere and at any point.

You will also improve your theoretical knowledge of English language grammar and pronunciation with our Live25 sessions. Taught by our expert teachers, these webinars will help you write and speak English with more accuracy and help you gain more confidence when using this language. With an active Self-Study subscription, you can attend 4 Live25 sessions per calendar month.

Once you have started your English Online Self-Study course, if you want to progress at a faster pace, you can upgrade to our English Online Self Study monthly subscription which also includes 4 class credits per month. With these credits you can attend live classes taught in groups of up to 15 students. Our live classes are highly interactive and focus on helping students improve their speaking and listening skills, as well as put in practice your grammar and vocabulary knowledge. You can book the classes that suit your personal needs.

While live classes are optional, we highly recommend you join them and take your English learning to the next level.

English Online Self-Study is suitable for students at the CEFR levels: Elementary (A1), Pre-Intermediate (A2), Intermediate (B1), Upper Intermediate (B2) and Advanced (C1).

Each English Online Self-Study level includes access to 6 themes, with 6 self-study lessons per theme. You can complete the lessons in any order you like, and supplement your learning with the help of Live25 sessions and live classes.

The duration of your course depends entirely on you – you can choose to complete all the exercises available at a level before requesting to advance to the next level, or you can choose to advance to the next level once you feel confident you are ready for more advanced exercises.

Your Self-Study course ends when you choose to cancel your subscription. However, if you decide to reactivate your subscription after you have cancelled, you will regain access to your study history and be able to continue right from where you left off.

You will be asked to select your English level when you log in to your account for the first time.
If you are unsure of your current English level, you can take our free level test before joining the online classes. Sign up to our newsletter to access our level test.

English Online Self-Study offers you complete flexibility – this means you take control of how you progress, and you decide when you feel ready to advance. When you want to change your level, you can request this by contacting our Customer Support team and they will update your account.

Our course is available at CEFR levels: Elementary (Level A1), Pre-Intermediate (Level A2), Intermediate (Level B1), Upper-Intermediate (Level B2), and Advanced (Level C1).

English Online is a subscription-based course which offers you the flexibility of advancing at your own pace – you can study with us for as long as you want!

Each level includes 6 themes that each include 6 self-study lessons, however it is not mandatory to complete all self-study lessons before upgrading to the next level. As we give students complete flexibility, you decide for how long you want to study with us and how many self-study lessons you want to complete at any given level.

Each time you complete a full theme, you will be rewarded with a digital badge that you can share with your network on social media, or download to your device for personal use. Badges are a great way to track your own progress and to count the milestones you achieve on your English learning journey.

If you also upgrade your subscription and attend live classes you will unlock access to a platform-generated attendance certificate. This certificate will include the total number of hours you studied with us and your CEFR (Common European Framework of Reference for Languages) level.

The certificate is updated in real time after every class you attend, and it can be downloaded at any time directly from your English Online Self-Study account. There is no final examination necessary to obtain a certificate with English Online.

Our certificates bear the British Council logo and attest to your hard work as our student. You can share your English Online certificate on your LinkedIn page or download it to your device for personal use.

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